logo   Home | Gallery | Products & Services | About Us | Contact | Resources

How to manage the download link from webdisplay.co.nz

All images supplied by webdisplay.co.nz are usually uploaded to our server in a compressed folder, a so-called .zip file.

Both Microsoft Windows and Mac OS-X have a built in support for .zip files. To learn more about .zip files please visit: http://en.wikipedia.org/wiki/Zip_(file_format)

Please note that tablets, ipads, smart phones or iphones don’t handle .zip files without installing a separate app.

The download link from webdisplay.co.nz will look something like this:

Normally you can click on the hyperlink just as it is but some email apps remove the link or add characters to it. The link always starts with http://www.webdisplay... or just www.webdisplay... and always ends with  .zip
If there’s anything else before or after the link it will not work and needs to be removed.
If the hyperlink doesn’t work, your email app may have removed the hyperlink as a safety measure. In this case you simply have to copy and paste the whole link into your web browser. Learn more about web browsers here: http://en.wikipedia.org/wiki/Web_browser and hyperlinks here: http://en.wikipedia.org/wiki/Hyperlink

The download link from webdisplay.co.nz never contains any spaces.
When you click on the link (or have copied and pasted it into your web browser) the download normally starts. In some web browsers you get the option to choose a location and get asked if you want to Save or Save As…  just select Save. Not Save As...

When the .zip file is fully downloaded (it can take a while depending on your internet connection and speed) it needs to be un-zipped or un-compressed:

Mac OS-X:
To un-compress on Mac OS-X simply just double click on the downloaded .zip file and it will un-compress and you will find a new un-compressed folder containing the images close to the .zip file.

In windows right click on the .zip file and from the menu that shows up select “Extract All”, select a location, tick the box and click on Extract.
Please note: In Windows, if you double click on the .zip file you will be able to open it and preview the content but you will not be able to save or print the images as they are still compressed. To be able to work with the image files they need to be “Extracted”/un-compressed first.

Sometimes the .zip files get damaged in either the download or upload process. This is very rare though but if you get an error try to download the .zip file again and if that doesn’t help please contact your photographer.

Please also be aware that firewalls/antivirus software may prevent you from downloading the .zip file

If you experience any further issues with downloading and opening the .zip file please consult your IT-support.

Go back to Resources

© Copyright 2016 webdisplay.co.nz